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10 Management Lessons They Don’t Teach You in Business School

School tries to teach you everything there is to know about management, including how to work with people. But there are some things you just have to learn for yourself—or learn from someone else who has already lived it. In an article for Inc., CEO Martin Zwilling discusses 10 tips for management that he lives by. But you might think some of them are controversial!

Tips of Real, Day-to-Day Management

  1. Get close to the people you manage: By building a basic working relationship with employees, they will be more willing to accept your feedback, even when it is negative.
  2. Don’t get involved in mediating relationship conflicts: Encourage direct communication, but do not get involved in any particular dispute between employees. You might just make things worse.
  3. Tolerate undesirable behaviors if results are solid: Zwilling believes it is okay if top-performers regularly come in late to meetings or take extra time off (etc.). He does not worry about accusations of favoritism because it is favoritism borne by stellar results. I would argue there are limits to this notion though; for instance, a high-performer who kills morale with a toxic attitude should not be tolerated regardless.
  4. Kick butt to motivate a sense of urgency: If people are not putting in their best effort—scare them straight.
  5. Solicit volunteers for unpopular tasks: You might discover someone actually does not mind doing that unpopular task.
  6. Invest more of your time with top performers: Top-performers are more receptive to coaching and feedback than low-performers, so it is probably a better use of time to engage the ace employees and keep growing them over others.
  7. Consider firing someone as the most caring thing to do: When someone is a bad fit for a role, let that person go, for everyone’s sake.
  8. Don’t chase hearsay, rumors, or gossip: You are too busy for that nonsense.
  9. Take action on legacy employees: Do not let allow them to become dead weight as the organization changes.
  10. Focus on hiring the right people who can replace you: If you want to have the best team, you need to hire people who can do some things better than you can.

For additional insights, you can view the original article here: https://www.inc.com/martin-zwilling/10-ways-to-be-a-better-manager-that-they-dont-teach-you-in-business-school.html

About John Friscia

John Friscia is the Editor of Computer Aid's Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

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